Terms and Conditions

Acceptance of Terms

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Messaging Services and Compliance with A2P Regulations

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A. User Consent & Opt-In Requirements

• You will only send messages to recipients who have explicitly opted in to receive communications from you.

• Opt-in methods must be clear, documented, and verifiable (e.g., web forms, SMS keyword subscriptions, written consent).

• You must provide recipients with a clear description of the type and frequency of messages they will receive.

B. Opt-Out Mechanism

• Every message you send must include opt-out instructions (e.g., “Reply STOP to unsubscribe”).

• When a user opts out, you must immediately stop sending messages to that recipient.

• You must process opt-out requests promptly and maintain an up-to-date suppression list.

C. Message Content Restrictions

• Unsolicited marketing or spam

• Fraudulent, misleading, or deceptive content

• Hate speech, violence, discrimination, or harassment

• Obscene, pornographic, or adult content

• Illegal activities, such as drug sales, gambling, or unlicensed financial services

• High-risk or prohibited categories as defined by mobile carriers and regulators

D. Compliance with Laws and Carrier Guidelines

• The Telephone Consumer Protection Act (TCPA)

• The CAN-SPAM Act

• The CTIA Messaging Principles & Best Practices

• Carrier-specific rules for A2P messaging